How to compute doctor and staff commissions in an aesthetic clinic

Percentage or points, which rate wins, how discounts and packages change the math, and how to stop doing it in a spreadsheet

EsthetiqOS TeamOctober 17, 20266 min read
How to compute doctor and staff commissions in an aesthetic clinic

Ask any aesthetic clinic owner what they dread at the end of the month and many will say commissions. The doctor did six Botox areas, the nurse assisted on four HydraFacials, two patients paid with a discount, one patient is halfway through a 10-session laser package. Someone has to turn all of that into a number for each person, and the number has to match what was actually collected.

Most clinics do it in a spreadsheet. That works until a discount gets missed, a package session gets counted twice, or a doctor asks "how did you get this figure?" and nobody can show the math.

This guide covers how to set up commission rules that compute themselves, and how EsthetiqOS handles each part.

Step 1: Pick percentage or points

There are two common ways to pay performers in an aesthetic clinic.

Percentage commission

The performer earns a percentage of what the patient paid for the procedure. If a ₱12,000 filler treatment is paid in full and the doctor's rate is 20%, the doctor earns ₱2,400.

This is the most common setup for doctors. It rewards higher-value work and is easy to explain.

Points-based

Each procedure is worth a fixed number of points, no matter the price. A facial might be 5 points, a laser session 8. At the end of the period, points convert to pesos at a rate you set.

Points work well for nurses, aestheticians, and assistants, where you want to reward the work done and not the price the patient paid. In EsthetiqOS you can give the main performer and the assistant different point values for the same procedure.

EsthetiqOS lets each clinic choose one mode in Settings, plus a switch to turn commissions on or off entirely.

Step 2: Decide which rate wins

This is where spreadsheets fall apart. Most clinics have three kinds of rates at once:

  • A rate for a specific person (Dr. Reyes gets 25% on everything)
  • A rate for a specific procedure (thread lifts pay 15%)
  • A clinic default for everything else (20%)
  • You need a fixed order for when they conflict. EsthetiqOS uses this order:

  • The performer's own rate comes first
  • If the performer has no rate, the procedure's rate applies
  • If neither is set, the clinic default applies
  • A rate of 0% means no commission for that line. Each doctor or staff member also has their own on/off switch, which is useful for owners who perform procedures but do not take commission.

    Step 3: Compute on what was actually collected

    Two rules keep commissions honest.

    Commission on the discounted amount

    If a ₱10,000 procedure is billed at ₱8,000 after a promo, commission should be on ₱8,000. EsthetiqOS spreads the invoice discount across the procedure lines and computes commission on the net amount.

    Products do not earn commission

    Selling a bottle of sunscreen at the front desk is not a procedure. Only procedure lines on the invoice earn commission. Product lines are left out.

    Step 4: Handle packages session by session

    Packages are the hardest case. A patient pays ₱30,000 upfront for 10 laser sessions, and the sessions are done by different people over five months.

    Paying the full commission on day one overpays whoever did session one. Paying nothing until the package ends is unfair to everyone.

    EsthetiqOS divides the package price by the number of sessions and gives each session its share. In the example above, each session is worth ₱3,000, and whoever performs it earns commission on ₱3,000 when the visit is marked complete.

    Step 5: Let the invoice trigger it

    The cleanest rule is simple: commission is created when the invoice is paid. Not when it is booked, not when the patient walks in.

    In EsthetiqOS, the moment an invoice is marked paid, one commission is created for each procedure line, assigned to the person who performed it. That includes doctors with an account and staff without a login, like a part-time aesthetician on your roster. In points mode, points are awarded when the visit is completed instead.

    Each commission also posts an accounting entry, commission expense against commission payable, so your books show what you owe before you pay it.

    Step 6: Review and pay out

    At the end of the period you need three things: what each person earned, what is still unpaid, and a record of what you paid.

    In EsthetiqOS:

  • The Commission Monitor (on plans that include it) shows totals per performer for today, this week, this month, this year, or a custom range
  • Sales has a Commissions tab listing every commission with its invoice, patient, base amount, and rate
  • The commission reports in Settings filter by date, status, and performer, and show pending and paid totals
  • You can mark one commission or a whole batch as paid, from a cash or bank account you choose
  • Reports export to CSV for payroll or your accountant
  • When a doctor asks how a number was computed, you open the line and show them the invoice, the base amount, and the rate.

    A worked example

    Here is one day at a small clinic with a 20% clinic default:

  • Dr. Andrea Reyes (own rate 25%) does a ₱12,000 filler, paid in full: ₱3,000 commission
  • Dr. Miguel Santos (no own rate) does a ₱6,500 Pico Laser, paid in full: ₱1,300 commission at the 20% default
  • Dr. Santos does a ₱3,500 chemical peel with a ₱500 discount: commission on ₱3,000, so ₱600
  • The patient also buys a ₱1,200 serum on the same invoice: no commission
  • Total for the day: ₱3,000 for Dr. Reyes and ₱1,900 for Dr. Santos. Nobody had to touch a spreadsheet to get there.

    Getting started

    If your clinic still computes commissions by hand, start by writing down your rules: the mode, the clinic default, and any person or procedure exceptions. Once those are set in EsthetiqOS, every paid invoice computes itself.

    See EsthetiqOS on your own clinic

    Book a free demo and our team will walk you through scheduling, patient records, billing, and inventory for a clinic like yours.

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